Johnstone Supply is seeking an experienced and results driven Warehouse Manager to join our team. Johnstone Supply has been providing brand name products, expert technical knowledge and superior customer service to the HVAC/R (heating, ventilation, air-conditioning and refrigeration) industry since 1953. We are locally owned and operated and are backed by the national buying power of over 400 stores and five regional distribution centers.  We provide our large customer base with a superior supplier relationship as well as our long history of industry expertise, knowledgeable associates, and established reputation for quality and value. 

SUPERVISORY RESPONSIBILITIES

• Oversees 3 warehouse facilities in the Farmingdale complex with a total of 50,000 square feet containing over 30,000 SKU’s.
• Directly supervise 2 or more Lead Warehouse Associates responsible for coordinating and performing warehouse shipping and receiving functions.
• Directly supervise several Warehouse Associates and Delivery Drivers performing shipping and receiving duties as assigned.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

The Warehouse Manager is responsible for the overall operation of the company’s central warehouse including receiving, put-away, replenishment, picking orders, customer and branch deliveries, staffing, quality, productivity, safety and facility organization. Oversees branch warehouse operations in coordination with local branch managers.  Job Duties include:

• Manages all aspects of the warehouse team by: determining labor needs; assignment of staff to positions; hiring, training, and terminating staff; ensuring Standard Operating Procedures are being followed; conducting daily staff meetings and coordinating labor force to handle volume of work; and providing coaching, feedback, or guidance to staff in solving problems.
• Ensures each individual meets or exceeds established quality, efficiency, and attendance standards by: monitoring daily reports; and reviewing and approving discrepancy reports for types of errors, who is making them, and works with associates to take corrective action.
• Ensures customers receive product within established timelines by creating daily delivery schedules and routes, ensures all orders are picked and shipped within established shipping schedules, meeting or exceeding quality and accuracy standards. Monitors daily reports; works with leads to take necessary corrective action; and organizes facilities to maximize efficiency and material flow.
• Ensures that all received merchandise is properly accounted for, inspected for damage, tagged with proper Johnstone part number, and stacked on the shelf within two days of receipt by: monitoring daily reports; working with supervisors to take necessary corrective action; and organizing facilities to maximize efficiency and material flow.
• Ensures the safety of the workforce by: communicating safety issues to all levels of personnel and management; observing and coaching employees in complying with safety rules; removing safety obstacles; complying with all governmental regulations including OSHA, Worker’s Compensation, Fires, and SDS; ensuring an active and effective Safety Committee is in place; and ensuring all equipment is maintained and operated in a safe manner including the training and certifications of employees designated to operate equipment.
• Consistently maintains a high standard of housekeeping and sanitation levels. This supports safety, accuracy and efficiency; monitors staff in maintenance of the building and all equipment.         
• Ensures proper lines of communication are firmly in place by: utilizing meetings, person to person contact, an open-door policy, and formal annual employee reviews.
• Supports the Cycle Counting Program by ensuring that processes and procedures are followed and on-going inventory counts are maintained accurately.

Johnstone Supply believes that each employee's contribution should not be limited by the assigned responsibilities. Therefore, it is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

EXPERIENCE AND QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Minimum of 5 five years related warehouse experience

• Additional education (such as an Associate’s Degree) preferred.

Job-Specific Knowledge, Skills and Abilities:

• Knowledge of warehouse operations (i.e., shipping, receiving, layouts, flow patterns, freight, traffic).
• Knowledge of human resource management principles, including hiring, training and orienting, coaching, and evaluating employees.
• Knowledge of governmental regulations as applied to product distribution, including OSHA regulations, Worker’s Compensation, Hazardous Materials Handling.
• Knowledge of product transportation methods.
• Ability to create standard operating procedures.
• Ability to plan, organize, and direct the activities of subordinates.
• Project management skills: establishing objectives, timelines and deadlines; action planning to meet deadlines; evaluating current and future positions.
• Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
• Ability to collect data, evaluate results, and draw valid conclusions.
• Ability to develop efficient work procedures.
• Ability to establish quality and accuracy standards.
• Ability to listen to others to identify concerns and needs.
• Ability to communicate with others in order to influence attitudes and actions.
• Ability to communicate information across different individuals, departments, and external parties.
• Ability to effectively present information to top management, public groups/Boards of Directors.
• Skill in facilitating open lines of communication. 

Work Behaviors:

• Ability to work with others in a team-based environment.
• Maintains organized work processes, materials, and files.
• Keeps the company’s best interest in mind when considering or addressing issues.
• Must have strong attention to details, good organizational skills and ability to meet deadlines.
• Establish and maintain effective work relationships with new and existing customers through a high degree of professionalism and excellent interpersonal/communication skills.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; talk or hear; and lift up to 50 pounds. The employee is occasionally required to stoop, kneel, crouch, or crawl; sit; and taste or smell. Specific vision requirements are close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Warehouse Environment: Warehouse with racks and bins, most work is performed using forklifts, pallet jacks, and RF scanner. Climate can be warm or cool depending on the season, but not extremely hot or cold. 

We offer a competitive salary based on experience. Our excellent benefits package includes Medical, Dental, Vision, Life/Disability Insurance, Profit Sharing and 401K Retirement plan, Paid Time Off benefits and Holiday pay.  Drug screen and background check required.

Equal Opportunity Employer.